Can I order my bike now?

Absolutely, we already have several pre-orders booked and initial quantities are limited. We will configure the bike directly with you until our transactional site is live.

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When can we take delivery of a Cargone?

We are working tirelessly to navigate the current pandemic context and be able to deliver bikes in 2022. Enter your address courriel below to be kept informed of progress.

Will the Cargone be sold exclusively through your website?

Mainly, yes. This allows us to offer a product entirely made in Canada at a price equivalent to that of our competitors who manufacture in Asia.

It is also possible to test drive it, by appointment, at our headquarters in Laval, Quebec.

We are working to set up an ambassador program where you can try the Cargone locally before buying.

We are also in discussion with a few specialist cargo bike shops that could offer a full experience as super-ambassadors.

In which countries can you deliver?

The Cargone is currently available for delivery in Canada and the United States.

Cargone has developed a superior cargo bike intended for international distribution. We will gradually add countries, especially European ones, when we are sure to comply with local regulations. 

If you want to put pressure on us (!) for availability in your country, use our contact form.

Where can I get my bike serviced?

At a bicycle dealer in your area. The most specialized part of a Cargone is the e-assist system. We have selected the Bosch motor system, the market leader with 2,500 service points worldwide. Brakes, tires and drivetrain are from established, durable brands known to your dealer.
And of course, our friendly customer support will assist you, should you encounter any glitches.

How can I test drive a Cargone before buying?

It is possible to try it out, by appointment, at our headquarters in Laval, Quebec.

We are working to set up an ambassador program where you can try the Cargone locally before buying.

We are also in discussion with a few specialist cargo bike shops that could offer a full experience as super-ambassadors.

 

Is the Cargone sold fully equipped?

A good cargo bike is versatile and can be accessorized according to the needs of its users.

Transporting children, teens, adults, groceries, dogs, parcels, 50'' TV, trailer hitch? Everything is possible.

Most of our transport accessories are optional to allow you to customize the Cargone to your needs.

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